The Office of Enrollment Services ensures the proper billing of students' accounts and provides assistance to students regarding their financial matters. We manage the charges and credits of student accounts including tuition, fees, housing, dining, miscellaneous charges, payments, financial aid credits, tuition remission and waivers, and third party payments. The office also provides payment plan information, processes student refunds, and manages and collects past-due accounts.
The University is unable to discuss or disclose account information to any person other than the student unless the student has established that individual(s) as an Authorized Payer on his or her account. An Authorized Payer account should be established for each individual that a student wishes to have access to his or her account information.
Email communications to our office regarding student accounts should be made via the email address(es) listed in CardinalPAY. Email notifications from our office regarding the availability of account statements will be sent to student Catholic University email addresses as well as to any additional email addresses authorized by the student in CardinalPAY. Other communications from our office regarding student account issues will be sent only to student Catholic University email addresses.